The CDW OCTOpod

2024EP2 - Hybrid World: The Hybrid Workforce and Beyond the 3-Day Weekend

In this episode, Kyle Davies, Head of the Office of the CTO at CDW, sits down with Tim Russell, Chief Technologist for Modern Workspace, and Stephen Faulkner, Chief Technologist for Security, to delve into the evolving dynamics of the hybrid workforce. Together, they explore why the widely anticipated 3-day weekend hasn’t materialized and the realities shaping modern work-life balance.

From attracting and retaining top talent to ensuring that organizations can secure their most vulnerable assets—their people—this conversation blends cutting-edge insights on modern workplace technology, strategies for bolstering employee engagement, and critical approaches to safeguarding human and digital ecosystems in a hybrid era.

Tune in for actionable advice and fresh perspectives on navigating today’s complex workforce landscape, where innovation, culture, and security must converge for organizations to thrive.

2024EP1 - Hybrid World: Reality or Marketing Mirage?

In this episode, we bring together three minds in technology from CDWs Office of the CTO: Kyle Davies, Head of the Office of the CTO; Rob Sims, Chief Technologist for Hybrid Platforms; and Tim Russell, Chief Technologist for Modern Workspace.

Together, they tackle the question: Has the world truly gone hybrid, or is it just clever marketing?

From platforms to people, we explore the implications of hybrid cloud and hybrid work. Are businesses genuinely transforming, or are they just riding the buzzwords? Expect deep insights into how hybrid models are reshaping business, a candid look at the challenges of implementation, and an honest discussion on whether the term "hybrid" is overused in the public domain.

If you're curious about what hybrid means today—and whether it's more substance or sizzle—this is an episode you won't want to miss!

Listen now and join the conversation.

BONUS - How AR, VR, and Spatial Computing may Shape the Future Workplace

In this episode, Tim Russell of CDW interviews Dan Scarfe, CEO and founder of Xrai Glass, to discuss the latest advancements in line of sight technology, virtual reality (VR), augmented reality (AR), and spatial computing. They explore how vendors are pushing boundaries to develop innovative devices that have the potential to transform the workplace. From enhancing collaboration to revolutionizing employee experiences, Tim and Dan dive deep into the real-world applications and future potential of these emerging technologies. Tune in for a forward-looking conversation on the next frontier of workplace innovation.

BONUS - AI in Action: Transforming Customer Interactions and Employee Support with Zoom

Join Tim Russell from CDW as he sits down with Laura Ball, CX and AI Lead for EMEA at Zoom, to explore the growing impact of AI in both customer interactions and employee support. They discuss how AI is reshaping the way businesses engage with customers, streamline support processes, and enhance overall experiences. The conversation also dives into the rapid advancements in AI technologies and their perspectives on where AI is headed in the future. A must-listen for anyone looking to harness the power of AI in the modern workplace.

BONUS - Mastering Migration: Strategies for Seamless IT Transitions and Management

In this episode, Tim Russell from CDW sits down with Fraser Norman, Channel and Alliances Manager, and Justin Pickup, Business Development Director at Management Studio, to explore the complexities of migration and IT management strategies. They discuss proven approaches to handling intricate migrations, minimizing downtime, and ensuring smooth transitions for businesses. Whether you're dealing with legacy systems or adopting new technologies, this conversation provides invaluable insights to help you navigate the challenges of modern IT infrastructure management, and prepares you for the looming Windows 11 migration.

BONUS - Future-Proofing the Modern Workspace: Business Continuity, OS Innovation, and Progressive Web Apps

In this insightful episode, Tim Russell, Chief Technologist for Modern Workspace, and Matthias Haas, CTO and Managing Director of IGEL, discuss the evolving landscape of the modern workspace. They cover key topics like business continuity, the rise of alternative operating systems, and the growing impact of progressive web apps.

Together, they share their expert views on how these innovations could shape the future of work, ensuring flexibility, resilience, and enhanced user experiences. 

BONUS - Mastering Digital Employee Experience: The Key to Talent Attraction & Retention

In this episode, Tim Russell, Chief Technologist for Modern Workspace, and Simon Townsend, SVP of Marketing and Office of the CTO at ControlUp, explore the pivotal role of Digital Employee Experience (DEX) in today’s competitive business landscape. They discuss how creating an optimal digital environment not only sets businesses apart but also plays a crucial role in attracting and retaining top talent.

Tune in to learn how a seamless DEX can drive employee satisfaction, productivity, and long-term success for your organisation.

BONUS - Seamless App Management: Simplifying the Modern Workspace

In this episode, Tim Russell, Chief Technologist for Modern Workspace, and Ben Ward, Field CTO for Liquit/Recast Software Group, dive into the evolving application marketplace. They explore how employees can seamlessly access and use applications, much like they would on a mobile device, while also unpacking the complexities of managing, updating, and presenting applications based on different scenarios, devices, and user conditions.

Whether you're interested in simplifying user experiences or tackling the challenges of app management in diverse environments, this discussion offers key insights for the modern workspace.